Terms of use of www.Aerobookers.com
We invite and welcome visitors on www.Aerobookerss.com website. This aim of this Website is to assist customers to gather travel information, post reviews /opinions on their travel related experiences / issues, engage them in travel related forums so that they gather maximum information on the travel industry / countries/ cities around the world. By accessing or using Aerobookerss.com in any manner, it is considered that you have agreed to be bound by the Agreement, as if you had signed this agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. We suggest visitors of Aerobookerss.com to return to this page periodically to review the most current version of the Agreement. Aerobookerss.com reserves the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
Prices
All Prices displayed for the Products and Services on Aerobookers are subject to change without Prior information or notice and prices you see while making the booking may not be final until the full Payment for the Product or Service is made at the end of the Booking Process.
Prices on www.Aerobookers.com shall be inclusive OR exclusive of Booking Fee, Hotel taxes, Airport taxes, Port taxes or any other applicable Government taxes (GST and VAT), etc. Availability of any Product or Service is subject to change at any point in time even while finalizing the booking, which can lead to Price variation, depending upon the basis of available room type in the Hotel, flight booking class, Cruise Cabin, etc at that point in time.
BOOKINGS & PAYMENTS
All Online Payments that happen for any of the Products or Services booked onwww.Aerobookerss.com are secure. Aerobookers does not store the Credit / Debit or any other Payment Card details of any customer in the database or in any data backup system. Once you are ready to transact you are transferred directly to the Bank Website. The card details are captured on the Bank Website and not in Aerobookers. Aerobookers takes no responsibility, in case of any misuse of Credit Card by whomsoever.
Aerobookers acts as an agent for its third party providers and distributors for all products and services purchased by you on this website. You may place bookings for or may make purchases of products and services online at this site. A contract for the sale and purchase of products and services may be made online at this site by your acceptance of the products and services offered on the site (the "Contract") by third party providers and/or distributors and/or where stated, Aerobookers, and you hereby agree to waive any rights to challenge the validity or enforceability of Contracts entered into on this site on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase any product or service offered on the website, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions. You may not purchase goods or services that you are prohibited from purchasing or possessing by any applicable Indian or local laws. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase, utilise and/or possess such goods or services.
AMENDMENT TO BOOKING & PURCHASE
Kindly read and note the Terms & Conditions for amendment in bookings and Purchases, while making the booking or Purchase, which may vary for each product and service. If you don't find any Terms and conditions regarding the amendment policy, you may NOT change your booking or purchase online. Kindly call our Customer care team to know the amendment policy and do the necessary amendment.
CANCELLATION & REFUNDS
Cancellation of Bookings and Cancellation Policy differs for each Product OR Service. When you make a booking, kindly view Terms & Conditions of each Product OR Service, which reflects the Cancellation, Refund with Booking Terms & Conditions.
You can cancel the purchased product or service online on our Website - www.Aerobookerss.com . If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of Product or Service booked & purchased.
There may be full Cancellation penalty on the Products or services booked and purchased, which are Non-utilized or Cancelled after the Cancellation deadline mentioned in the Terms and Conditions, while making the purchase.
You agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason. In some cases, Aerobookers may charge cancellation or amendment fees in addition to those imposed by travel services providers.
Aerobookers reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, Aerobookers shall refund to you all unutilized money collected from you for that purchase.
For Bookings and Purchases, which has already been paid by you, when cancelled, refunds will be made (based on the Refund Policy, mentioned in Terms and Conditions, while making the booking or at the time of Purchase). For Air ticket, it may take between 7 working weeks and for the Hotels it may take between 3 working weeks for the amount to get credited into your account. Refund policy may vary for every Product and Service.
The preceding refund timeline is a guide for your reference only and shall not be binding upon Aerobookers.
PRODUCTS & SERVICE
Products & Services statements on this Website are for general description purposes only and not all the Products or Services are available in every state or country. You can send us an enquiry by clicking our Contact us or Send Query section, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable for you. Please note the Products and Services that can be booked and purchased on the Website
a. Hotels - When you make a Hotel booking on the website, kindly go through the fact sheet with terms and conditions carefully to ensure the amenities present in the hotel or the category of the hotel is as per your requirement. Aerobookers keeps updating the fact sheets with terms and conditions of the hotels, however it is dependent on the hotel to provide us with the updated information. Renovation at hotels is normally undertaken at sole discretion of hotels and not necessarily is informed to us. In case of any disputes, Aerobookers shall not be held liable for any disruption in information.
b. Sightseeing Tours - There is a choice of Seat in Coach (SIC) sightseeing and Private sightseeing tours. Seat in Coach tours / transfers may have a waiting time at the airport / hotels. Seat In Coach tours are as per the fixed timings and does not allow you to stop at any site of interest to you, which are not a Part of the Program, as Seat in Coach tours are fixed with a Schedule. You have to make a choice according to your requirement and budget. Entrance Fees at the monuments or places of Interest are not included in the Sightseeing tours unless and until specified.
c. Airlines - There is a choice to book low cost airlines and full service airlines options. Low Cost Airlines do not have all the services on board in the flight, so kindly choose the airlines carefully and please read the terms & conditions / cancellation Policy before making any purchase of the airlines ticket. There are paper tickets / e-tickets that will be issued to you and both are valid to travel by the airlines. With E-tickets, there is a mandatory requirement of Original identity Photo Card for you to carry and show at the check-in counter of the Airport. Aerobookers is only an Intermediary party and hence takes no responsibility in case of any delay, change in route or cancellation in the flight due to any reasons.
d. Holidays - Kindly read the Terms & conditions with the Inclusions, Package Itinerary and other details before making any purchase of the Holiday Packages. In case if the Package is not as per your requirement or suits your needs, we can also customize the same for you. Kindly click on the Send Query of the Website with all the details like Hotel Category, No. of Nights, no. of pax, destinations would like to visit, etc and our Customer Care team will get back to you with the Package.
e. Rail and Cruises - Please read the individual rules applicable against rail and cruise Providers. Aerobookers is a travel and holiday organizer. We do not control or operate any Rails, Cruises, Hotels or any other services or facility mentioned on the website. Aerobookers takes no responsibility by an individual service Provider (Rail or Cruises) for any delay, cancellation or in lack of their services.
f. Car Rental (Self drive or Chauffeur drive) - Please read the Terms & conditions before making any purchase of this service. Aerobookers takes no responsibility in case of any break down of the car or the quality of car is not up to the level and delays due to bad traffic conditions, any penalty due to speed by the driver or by yourself, etc.
g. Travel Insurance - Aerobookers strongly recommends insurance cover and safety for all the traveller/s travelling domestic or outside the Country. Traveller/s can purchase the travel Insurance on the Website. Please read the terms and conditions given by the Insurance Provider before issuing the same. Aerobookers takes no responsibility and liability on the claims and disputes whatsoever as mentioned by the Insurance Provider.
DELIVERY OF PRODUCTS & SERVICES
a. Hotels - When a Hotel booking is made and purchased on the Website, it gives an instant confirmation after the Payment is made completely and you will receive the hotel confirmation voucher in your mentioned email id. Voucher give details about the Hotel Address, Telephone number, Hotel Confirmation number, Meal Plan, Payment details, Supplier details, other relevant important information etc. Voucher is to be given to the Hotel at the Check-in counter.You will receive the Hotel vouchers 14 days prior to your departure.
b. Sightseeing Tours - When a sightseeing tour is booked and purchased online, an Instant confirmation voucher is issued and you will receive the same in your mentioned email id after the Payment is made completely. Voucher gives details about the pick-up time, pick-up point, date of the sightseeing tour, supplier details, Payment details, other relevant important information etc. There is a choice of Seat in Coach (SIC) sightseeing and Private sightseeing tours. Seat in Coach tours / transfers may have waiting time at the airport / hotels.You will receive the Vouchers 14 days prior to your departure.
c. Airlines
E-tickets - An E-ticket is a paperless electronic document with a unique confirmation number given to passengers in place of Paper ticket. Passengers are required to produce the unique confirmation number print-out at the airlines check-in counter to get the boarding pass.
How to receive an E-ticket?
After the complete Payment is made online via credit / debit or any other Payment Card, your e-ticket details will be mailed to you at your email address mentioned at the time of making the Purchase. In case if you don't have an email address, the details will be given to you over the phone or you can come to pick up your e ticket from our office or directly from the airlines counter at the airport by giving them the unique confirmation number - PNR
a. Paper Tickets - Some of the airlines are still issuing Paper tickets. You will receive the booking confirmation number immediately after you have made full Payment online. All the paper tickets will be dispatched to the delivery address mentioned at the time of making the Purchase. It takes 5 working days to receive the Paper ticket at your address from the day of making the purchase. Aerobookers would not be responsible in case if the customer is not present at the address at the time of delivery.
b. Holidays - Holiday Packages takes minimum 24 Hours in getting the Confirmation, once the Payment is made online on the Website, our customer care team will get in touch with you and will mail you the confirmation vouchers along with the day to day program at the email address mentioned by you at the time of making the Purchase or in case if there is no email ID, vouchers will be delivered at your address within 3 working days at no additional cost. Aerobookers would not be responsible in case if the customer is not present at the address at the time of delivery.You are required to acknowledge the same on the email.
c. Rail and Cruises - When a Rail or Cruise booking is made and purchased on the Website, it gives an instant confirmation after the Payment is made completely and you will receive the rail confirmation ticket or Cruise voucher in your email id mentioned at the time of making the purchase . If you don't have an email Id, you can call our Customer Care team and can get the same collected from our Office or it can also be delivered at your doorstep at an additional cost.
d. Car Rental (Self drive or Chauffeur drive) - It takes minimum 4 - 5 Hours for the Car rental confirmation. Once the Payment is made online, our customer care team will get in touch with you and give you the confirmation details over the phone and will also email you the confirmation voucher.
e. Travel Insurance - Travel Insurance Policy will be issued and mailed to you instantly at an email Id given at the time of making the purchase. In case if you don't have an email Id, you can get the details from our Customer Care Team and same can be collected from our Office or can be delivered at your doorstep at an additional cost.
PASSPORT, VISA & HEALTH REQUIREMENT
a. It is mandatory requirement for most of the Countries; foreign nationals coming into the country must hold Passport with a validity of minimum 06 Months. Visa and Health regulations are different from country to country. It is the sole responsibility of an Individual Traveller to ensure the submission of complete documentation and medical requirements to the Country Embassy / consulate they are visiting. Aerobookers takes no responsibility in any rejections or declining of the Visa issuance due to any reasons.
b. Aerobookers reserves the right to decline any booking or purchase for any reason and shall not be liable for any resulting claims for losses, damages or compensation. In such an event, Aerobookers shall refund to you all the Unutilized Payment collected after deducting the Booking Fee / Administration charges / Cancellation Charges (if applicable) for that purchase.
CONTENT SUBMISSION
Aerobookers, enable users to submit, post, exchange, transmit or make available for inclusion information, ideas, opinions, images, photos or other materials (collectively "Content"). You agree that Responsibility for all the Content made Posted or available on Aerobookers is your responsibility. Aerobookers, its partners, affiliates, subsidiaries or employees shall in no way be held liable and responsible for any content posted by you or any third party. Aerobookers at its discretion can refuse to post or remove the contents posted by you for any reason including, without limitation, violation of these terms or if it is otherwise deemed to be unlawful or objectionable.
When the content is posted by you, you give permission without any charges to Aerobookers an unrestricted license to use, copy, modify, reformate, translate, display publically, republish whole or part of the Content for any purpose of Commercial use or in connection with any other services offered or in Promotion by Aerobookers
You also confirm that you have all rights to license the Content you posted on the Website for the purposes mentioned above.
USE OF THE WEBSITE
The Aerobookerss website is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of this website by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of this website may result in you being denied access to such facilities.
Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Aerobookerss debiting your account for any costs Aerobookers incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.
LIABILITY DISCLAIMER
the information, software, products, and services published on this website may include inaccuracies or typographical errors. in particular, aerobookers does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to hotel and other supplier photographs, hotel property, cruise, automobile and other product descriptions and lists of hotel amenities and other product descriptions displayed on this website, much of which information is provided by the respective suppliers. hotel ratings displayed on this website are intended as only general guidelines, and aerobookers does not guarantee the accuaracy of the ratings. changes are periodically added to the information herein. aerobookers may make improvements and/or changes on this website at any time.
aerobookers makes no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by aerobookers. all such information, software, products, and services are provided "as is" without warranty of any kind. aerobookers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement.
the carriers, hotels and other supliers providing travel or other services for aerobookers are independent contractors and not agents or employees of aerobookers. aerobookers is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. aerobookers has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
in no event shall aerobookers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability, or otherwise, even if aerobookers, has been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
INDEMNIFICATION
You agree to defend and indemnify AEROBOOKERS and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
1. Your breach of this Agreement or the documents referenced herein;
2. Your violation of any law or the rights of a third party; or
3. Your use of this Website.
LINKS TO THIRD-PARTY SITES
This website may contain hyperlinks to websites operated by parties other than Aerobookers. Such hyperlinks are provided for your reference only. Aerobookers does not control such websites and is not responsible for their contents or your use of them. Aerobookers's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
CURRENCY CONVERTER
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates may not be verified as accurate, and actual rates may be different from what is being displayed. The information supplied by this application is believed to be accurate, but Aerobookers, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
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